What if I have a complaint? 

If you are not happy about how your personal data has been processed, please email or call 01494 355004. If you are still not satisfied, you have the right to complain to the Information Commissioners Office (ICO) as the UK regulatory for data protection. Further details about the ICO can be found at

What are my rights with regards to my personal data?

You can ask for a copy of your personal data we process, for your data to be deleted, or for a copy of your data in electronic format, or withdraw your consent simply by contacting, or by contacting the Data Protection Office on 01494 355004

How will my data be used?

Your personal data submitted on this form will be used by Abacus Money to contact you to discuss your requirements.

Will it be shared with anyone?

Depending on your requirements it may be necessary to share your personal data under secure conditions with approved representatives and partners of Abacus Money in order to provide advice from qualified advisers. However your data will not be transferred outside of the European Economic Area.

How long will you keep my data?

Data received as part of initial enquiries is normally kept for two years before being deleted. If you do proceed with a full application for a mortgage, protection or other product, your personal data will be retained for longer. Please see the full Privacy Policy for further details.

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There will be a fee for mortgage advice. The actual amount you pay will depend upon your circumstances. The fee is up to 1% but a typical fee is 0.3% of the amount borrowed.

YOUR PROPERTY MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE is a trading name of K & M Dad Ltd which is an appointed representative of Mortgage Advice Bureau Limited and Mortgage Advice Bureau (Derby) Limited which are authorised and regulated by the Financial Conduct Authority.

K & M Dad Ltd.  Registered Office: 3 Shelley Road, High Wycombe, Buckinghamshire, England, HP11 2UP Registered in England Number: 10633659

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